SERELLA Outsource Management Services provide our clients with the expertise and know-how to effectively manage their Third Party Agreements. Using our own developed “Outsourcing Engagement Process”, we assist our clients to select the right supplier, provide guidance in the transition phase as well as managing the day-to-day operational and service aspects of each outsource agreement.

We categorized our services into 3 major phases;

• Selection phase: We help our clients to select the right vendor for their outsource engagement.
• Transition phase: We help both client and supplier in order to have a successful start for the engagement.
• Managment Phase: Managing day-to-day activities.

In the transition phase, we work with our client and the supplier using our unique process in order to make sure both parties are working together as a team and the transition is smoothly progressing. We assist both parties with transition plans and activities. SERELLA will be the communication channel between the client and the supplier. The major benefits of the transition phase are that services are not suffering while the transition is in progress between the client and the supplier.